The wrong battery warranty puts you at risk if there’s a problem. This article will arm you to get the coverage and support you need.
Our team has studied myriad battery companies’ warranty policies – and asked end-users how warranty claims play out in the real world.
And in the next few minutes, you’ll discover:
The cornerstone of any good warranty is its ability to maximize your battery's return on investment (ROI) and service life.
A strong warranty shouldn’t just be a document you file away; it’s also evidence of the manufacturer's confidence in their products. For instance, we warrant Crown batteries to be free from defects in material and quality for the entire length of the warranty – and they are NOT pro-rated.
Reading the fine print is crucial.
And all battery manufacturers have fine print. These specific details ensure batteries are appropriately used.
For example, our warranty at Crown Battery protects you against manufacturing defects. However, it does not apply to severely discharged or misused batteries.
Understanding these conditions is important and ensuring that batteries are correctly installed, stored, charged, and used.
Your warranty should align with your predicted use. Be aware of limitations on charging and discharging rates and operating temperature limits.
In our experience, customers who align their usage with these parameters experience fewer issues and enjoy longer battery life.
Be skeptical of brands that offer lengthy warranties without a proven track record.
For example, brand-new companies promising 10-year warranties may lack long-term data backing up lifespan claims.
Instead, look for companies like Crown Battery with a long history of caring for customers.
For comparison, Crown Battery has helped millions of customers on six continents power their lives, homes, vehicles, and businesses. And we’ve been in uninterrupted operation since 1926.
If a battery company files for bankruptcy, your warranty could be at risk. In cases of Chapter 11, the company may not be obliged to honor your claim, and in Chapter 7 scenarios, they are under no obligation to do so.
To see whether your battery manufacturer has filed for bankruptcy before – or how often they’ve done so – search for the company name + “bankruptcy.”
Your battery company should save you time by engineering and manufacturing products for enhanced durability and making warranty claims simple and pain-free.
“Crown Batteries are great on reliability. I think I’ve returned six batteries in my time here – and I’ve been here for 15 years. And Crown makes warranty claims easy.
A typical warranty claim would take me about two weeks after diagnosis with many companies. I’d have to write an online essay on where the machine failed, what it was doing, and what caused it to fail. It’s like the worst part of school. And then I’d lose money and time on labor, transit time, picking forgotten pieces, returns, and plussing the part that needs replacement. Finally, I’d wait for weeks before getting a verdict.
I just want to help customers and grow my business. Crown Battery frees me up to do that.”
- Ed Bernal, Pike Systems (see Pike Systems’s full success story here)
Once you’ve selected suitable batteries, proper maintenance is the best way to avoid battery problems that lead to warranty claims.
Regular checks per recommended maintenance guidelines extend battery life and ensure batteries operate within the warranty terms – and go a long way toward safeguarding your investment.
Warranties should be a safety net you rarely need to use.
And that’s only possible when a manufacturer’s engineering, assembly, and testing procedures are rigorous and consistent.
“Crown’s reliability eliminated about 95% of our warranty batteries – and made a huge impact on our bottom line. We’re spending less time testing batteries and more time selling them.”
-Ben Sverdlow, Jeffrey Allen’s President (see Jeffrey Allen’s full success story here)
Then, read the fine print, align your usage with the warranty's terms, and prioritize maintenance.
We’ve also researched and created an educational webinar that walks you through how to ensure your battery warranty works for you – no matter which manufacturer you choose.
Watch “What Aren't They Telling You About Battery Warranties?”